Frequently asked questions
1. What Are Cookies?
Cookies are very small text files that are sent to and stored on your computer, Smartphone, Tablet PC, or other device when you visit some websites. Cookies are useful because they allow a website to recognise a user’s device. Information supplied by cookies can help us to analyse your use of our sites and help us to provide you with a better user experience. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly on your browser.
2. What is a browser?
A browser is an software application that allows you to surf the internet and look at web pages. The most common of these browsers are Chrome, Microsoft Internet Explorer, Firefox and Safari. Most browsers are secure and offer quick and easy ways to delete information like cookies.
3. Do cookies mean I could get cold calls or junk mail?
We never use the data gathered through cookies to contact you via post, email or phone.
4. How do you use these Cookies?
We use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us to see what users like and don’t like and how we can improve things for you.
When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as CALMEZ is not responsible or liable for their privacy practices.
We use “Google Analytics” to provide anonymised statistical information for us. They process IP addresses and information from cookies used on our sites so we know how many page views we have, how many users we have, what browsers they are using, how long a page is read for (so we can target our resources in the right way to maximise compatibility for the majority of our users) and, in some cases, in which country, city or region they are located.
If you would like to opt-out of using cookies on our website then follow the instructions at:
Google Analytics: https://tools.google.com/dlpage/gaoptout
5. How we improve our email
We use email analytic services and reporting tools to see how many of our emails are opened and which links receive the most clicks. It is really important to us to know which articles and topics our customers like and which they don’t like helps us improve our content and make our emails more relevant.
If you wish to unsubscribe from marketing emails, please click on the link located in the footer of any marketing email you’ve received from us.